My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

Your Mini Eco incubator is amazing we got 8 out of 9 chicks in it on our first go, best incubator ever!!!!!!!!