Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Thank you so much for your quick reply. Such a welcome relief to get good service!

I purchased my Ovation 28EX from Strangford Incubators ,Nothern Ireland . I ordered on Friday and received the machine on Tuesday via Royal Mail. Now that’s not bad considering I live on a Scottish island. I...