Dear all, just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.

I purchased one of your Ovation 28 incubators at Newark show after struggling to get more than one or two very weak chicks from a Chinese incubator. I’m thrilled to say I’ve just had 24 baby quail...

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...