Of all the companies I deal with for whatever reason, you guys/gals at Brinsea are the best. You are always there to help. Your contact information is readily visible, and you actually HELP... Many, many...

Just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...