Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...

Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...

Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...