Thank you so much for your quick reply. Such a welcome relief to get good service!

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...