Now whilst I’m not a big fan of corporate advertising or product placement I have to give credit where credit is due. Yesterday Tom broke the element in my Hatchmaker with five day old chicks in it....

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from...