The products are always reliable ( and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so friendly!

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...