Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from one of your agents, Strangford Incubators. The owner Tony Linter, was extremely helpful, efficient to deal with a great sense of humour. In setting up the Ovation I needed some advice this was provided by Fiona Browne at Brinsea. She was delightful, very helpful but without being demeaning.  She was an excellent ambassador for your company. Have worked in the public service I know how quick people can be to identify fault and complain but are very slow to praise and identify examples of good work. I therefore would wish to recognise the latter in your employees or agents. Thank you for an excellent product.

Les Brown

40 years of experience goes into every Brinsea product

I've just had a fantastic hatch of 24 out of 24 eggs in my Brinsea Octagon 20 Auto Eco and recommend your products a lot to people who want to buy an incubator, thank you very much and look forward to...
David Farrell
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Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...
John Moseling
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Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...
Ken Holbrook
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