Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from one of your agents, Strangford Incubators. The owner Tony Linter, was extremely helpful, efficient to deal with a great sense of humour. In setting up the Ovation I needed some advice this was provided by Fiona Browne at Brinsea. She was delightful, very helpful but without being demeaning.  She was an excellent ambassador for your company. Have worked in the public service I know how quick people can be to identify fault and complain but are very slow to praise and identify examples of good work. I therefore would wish to recognise the latter in your employees or agents. Thank you for an excellent product.

Les Brown

40 years of experience goes into every Brinsea product

I just wanted to say thank you both to your extremely helpful, knowledgeable and friendly employee and also to yourselves as a company - the service is second to none, even given that my incubator is way...
Jane Webster
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The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...

Sandra Qardan
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Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...
Irene
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