My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...

Brinsea all the way. Not just because it's cracking equipment that's safe. But it's a uk business too. And you've gotta spend money in the uk if you can. Well done to you guys for being market...

Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...