Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...

I purchased one of your Ovation 28 incubators at Newark show after struggling to get more than one or two very weak chicks from a Chinese incubator. I’m thrilled to say I’ve just had 24 baby quail...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.