Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...

Somebody recommended your brand to us. i am amazed how accurate the electronic device is precise with temp and humidity and i am sure it will effect with good hatching.