Thank you so much for your quick reply. Such a welcome relief to get good service!

As always, Brinsea ‎giving me the technical advice I need in double quick time. Thank you so much.

Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...