My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...

I breed pure and rare poultry and have been using Brinsea Octagon 20’s for nearly 20 years. I currently have 3 Octagon Eco and 2 Octagon Advance units and find them to be very reliable machines with...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...