Setting up and replacing the humidity pump tube on a Brinsea Mini II, Maxi II or Ovation EX

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

I will definitely be recommending your products they are great and so is your customer service.

I sent one of my two Brinsea Mini Advance incubators for repair and have very quickly received it back today in full working order under what has been a no quibble GUARANTEE. What I would like to say is...