Dear Sir
This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction book should be missing. Now I know why I got it cheap! A very friendly and helpful person offered to send me a set of dividers and explained that I could download the instruction book from the Internet. I am writing to say thank you not only for the service but to thank you also for doing what you said you would do – something that rarely happens these days. Please thank your staff and all involved – I will recommend Brinsea whenever I can in the future.
Yours appreciatively

SB Kent

40 years of experience goes into every Brinsea product

I buy Brinsea because they are a reliable and trustworthy brand. I know what ever I buy, I will get the best results. Price comparision to other leading brands is second to none for the quality...

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It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more...
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As one satisfied customer I hold both you and all of your colleagues with the greatest admiration. I will continue to promote your products when and wherever the need arises, as I have said before. Please...
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