Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.
I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...
The products are always reliable ( and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so friendly!
