40 years of experience goes into every Brinsea product
I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...
Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.
Of all the companies I deal with for whatever reason, you guys/gals at Brinsea are the best. You are always there to help. Your contact information is readily visible, and you actually HELP... Many, many...