Yes, we offer a variety of services for our customers!

  • Servicing – Checking all functions and inspection of the condition of electrical and mechanical parts.
  • Calibration service – Re-calibration of your machine.
  • Repair – Diagnosis and repair of machines with new parts if needed. Please note, we will always contact you with an estimate of cost before undertaking any work.

Any product to be returned for servicing MUST be returned clean and disinfected. This is particularly important to help in combatting the spread of diseases such as bird flu and is a requirement under DEFRA regulations. Unclean products will not be accepted and will be returned at the customer’s expense. Please note, items are currently being quarantined for a minimum of 72 hours before inspection.

40 years of experience goes into every Brinsea product

Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...
Dark Bulb via YouTube
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It has been a pleasure doing business with your company. It’s a pity that not all companies have the same high standard of service as your company has.
Mr W, Southampton
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I love your products, best incubators out there. Simple to use, thank you  Brinsea!
Don Birchills
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