Setting up and replacing the humidity pump tube on a Brinsea Mini II, Maxi II or Ovation EX

I just wanted to say thank you both to your extremely helpful, knowledgeable and friendly employee and also to yourselves as a company - the service is second to none, even given that my incubator is way...

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...

Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from...