Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.

Love my Brinsea ‘bators. I have two 7-eggs and two 14 egg holders, and they’re both always full! Great hatch rates and no worries.