My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...

I am pleased to inform you that both incubators (OvaEasy 38o Advance EX and OvaEasy 190 Advance EX) were delivered in very good condition. We commissioned both of them and we have had what we can call...

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...