Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...

Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

Just a small note to say thank you very much for the repair of my Mini Advance incubator. It really is one of the best birthday presents I have ever received and I am really grateful for your prompt and...