I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

I buy Brinsea because they are a reliable and trustworthy brand. I know what ever I buy, I will get the best results. Price comparision to other leading brands is second to none for the quality...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.