Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

CONGRATULATIONS Brinsea staff and management . i would like to thank you for a first class efficent service in sending me my required part for the octogon 20 . it makes sutch a diffrance to deal with...

Just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.