Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

When I decided to buy an incubator and sure it was the first time I was getting one - I thought of Brinsea... why did I think of Brinsea? I was looking for organic food for chickens and I saw this cute...

I sent one of my two Brinsea Mini Advance incubators for repair and have very quickly received it back today in full working order under what has been a no quibble GUARANTEE. What I would like to say is...