Dear Carolyn Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it...

Thank you very much Brinsea UK , you guys are the best!

It has been a pleasure doing business with your company. It’s a pity that not all companies have the same high standard of service as your company has.