Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

Just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.

Dear Sir This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction...