I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

I breed pure and rare poultry and have been using Brinsea Octagon 20’s for nearly 20 years. I currently have 3 Octagon Eco and 2 Octagon Advance units and find them to be very reliable machines with...