Your efficient customer service and after sales care combined with the three year warranty is very reassuring and is a big factor in continuing to choose Brinsea products.  

Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...

I have been dealing with Brinsea for some years now and have long sung their praises re their customer service department and their equipment. My latest dealings with said department have exceeded even...