I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Thank you for your quick response and for the very clear diagram which even an old guy like me can follow. Thank you for a great product which coupled with the incubator have given two old fools a couple...

Can I bring to your notice the excellent advice, service and subsequent information and support. I have recently purchased two of your products, an Ovation Ex and an Eco Mini. These were purchased from...