Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

Brinsea incubators are the best, and their customer service is exceptional. I would recommend them to anyone. It's one thing to have an excellent product but makes all the difference to have the support...