The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...

My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...