Now whilst I’m not a big fan of corporate advertising or product placement I have to give credit where credit is due. Yesterday Tom broke the element in my Hatchmaker with five day old chicks in it....

Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.

Thank you so much for all your help, and advice. Your customer service is amazing, you have always answered my E Mails nearly by return, and have always answered my questions. Not only that, but although...