My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...

Thank you for helping me to fit my tubing, you saved me the long drive, I got home and it's bang on 65% - very well done - thanks a million. Thanks to you it's been a great day - any chance you could forward...

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...