Thank you for repairing and returning the auto turning cradle from my Eco20 incubator - the problem, I hasten to point out, was not due to a manufacturing fault on the part of Brinsea. I am pleased to...

I breed pure and rare poultry and have been using Brinsea Octagon 20’s for nearly 20 years. I currently have 3 Octagon Eco and 2 Octagon Advance units and find them to be very reliable machines with...

Thank you so much for your prompt assistance. It makes a refreshing change to have such prompt customer service in this day and age.