I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

Very helpful company. I have a 2005 incubator made by them that has been in more or less constant use since I bought it new. I dropped it yesterday and broke the fan, called them up and it being so old...

Brinsea all the way. Not just because it's cracking equipment that's safe. But it's a uk business too. And you've gotta spend money in the uk if you can. Well done to you guys for being market...