I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...

I breed pure and rare poultry and have been using Brinsea Octagon 20’s for nearly 20 years. I currently have 3 Octagon Eco and 2 Octagon Advance units and find them to be very reliable machines with...

My wife purchased a second-hand Brinsea intensive care unit, a rather old model, that was not working. Brinsea's customer service really went above and beyond to help us. I really appreciate your assistance,...