Dear Sir
This letter is not a complaint – it is the opposite. Having bought an Octagon 20 Advanced from Countrywide in Bourton on the Water on 8th August, I phoned you to ask if the dividers and instruction book should be missing. Now I know why I got it cheap! A very friendly and helpful person offered to send me a set of dividers and explained that I could download the instruction book from the Internet. I am writing to say thank you not only for the service but to thank you also for doing what you said you would do – something that rarely happens these days. Please thank your staff and all involved – I will recommend Brinsea whenever I can in the future.
Yours appreciatively

SB Kent

40 years of experience goes into every Brinsea product

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Of all the companies I deal with for whatever reason, you guys/gals at Brinsea are the best. You are always there to help. Your contact information is readily visible, and you actually HELP... Many, many...
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