My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar model & moved them. Brinsea customer service were extremely understanding, especially when informed I had more eggs ready to set. I was very concerned. I received a ‘phone call after exchange of emails. A replacement part arrived by 1st class post with full instructions for fitting. Both incubators now purring away. I had heard that Brinsea Customer Service had a good reputation. That was proven to me by the help I received. Thank you all involved.

Marion Stapleton Harley

40 years of experience goes into every Brinsea product

I love your products, best incubators out there. Simple to use, thank you  Brinsea!
Don Birchills
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My incubator 1, a Brinsea Mini II eco, failed recently, possibly due to a power surge when it experienced a very short power cut. 7 eggs were without heat for some hours. I heated up incubator 2, a similar...
Marion Stapleton Harley
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The products are always reliable (and I wouldnt be without my HUGE Brinsea incubator!) - the helpline is second to none in sorting out any problems or for up to date advice - they are so...

Sandra Qardan
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