Dear Carolyn
Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it is a pleasure to deal with such an efficient helpful company. I hope Brinsea appreciate you personally as you are a delight to deal with.

Yours sincerely

John Moseling

40 years of experience goes into every Brinsea product

Thank-you Brinsea your company has totally restored my faith in retailers. I am a teacher and a novice at incubating eggs! I ordered a product from Brinsea and had a query - which was responded to within...
Mrs S Geraghty (Foundation Stage Lead Our Lady of Walsingham Catholic Primary School, Corby)
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Absolutely fantastic customer service, any issue big or small they have resolved as quickly as possible, no questions and honour their warranty beyond expectations.
Tamara Hick
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You guys are simply amazing! Thank you so much again for such a stunning service! I will get on and order some more Guinea Fowl eggs for Alfie! Very best wishes Sarah
Sarah
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