Dear Carolyn
Enclosed is the Polyhatch turning arm that you have very kindly offered to swap with one to suit my ancient Polyhatch incubator. Nowadays, with customer care seemingly a distant memory, it is a pleasure to deal with such an efficient helpful company. I hope Brinsea appreciate you personally as you are a delight to deal with.

Yours sincerely

John Moseling

40 years of experience goes into every Brinsea product

My Maxi 24 EX is the best incubator I have ever used - it is SO easy! Now just to save up for a bigger one!
Paula - Martins Wood Farm
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Just a quick email to thank all concerned for the prompt dispatch of my recent order, new motorised end for Octagon 40 arrived today, only two days after ordering. Very impressed. Thank you.
Claire Jackson
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Thank you for all the help and advice you gave me this morning - turning the base over was the correct solution to my turning problem - plus you both explained things so that I could understand - nothing...
Irene
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