I would like to thank Brinsea for there great service, i had a problem with my maxi 11 ex and on ringing to explain what was happening i was told would be best to send the incubator back to them and they would look at it and fix it for me, i had ordered and replaced the turning motor but still could not get it to work, Brinsea  checked it out, with new fan and deep clean, all this for free (wow),   I have always used Brinsea incubators etc over the years and after a few years out of the fancy i won this incubator which started me off in keeping poultry again and i have not looked back thanks to Brinsea, good hatches with good quality goods, Thank you so much Brinsea team.

Bridget Boulton

40 years of experience goes into every Brinsea product

Excellent customer service! I contacted you guys earlier to ask for help ordering a spare part for an incubator that I couldn't find on the website. Whoever I spoke to bent over backwards to help and replied...
Kat Gunn
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Thank you so much for your quick reply. Such a welcome relief to get good service!
Lesley Bladon-Moss
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Hi Emily, We wanted to thank you so very much for taking the time to show us around your amazing setup at Brinsea on Friday; including the tip for breakfast!!! Your kind hospitality made the trip...
R & J Butcher
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