It is a novelty and a joy to deal with a company who has a Customer Service Department are that actually care . . Emily and the Warehouse (and the magic box) have exceeded all expectations and gone more than the extra mile! So many companies would have just issued a “sorry there is nothing we can do . . . .” So thank you, Emily, for everything and please extend my thanks to the warehouse . . Kind regards, Annette’

Annette Morgan

40 years of experience goes into every Brinsea product

I spoke to someone about 3 weeks ago about my incubator not working properly, and discovered I'd put my fan on the wrong way around after cleaning! I'd just like to say thank you so much for your help...
Lynne Stotesbury
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Holy cr*p, it's no wonder Brinsea has the reputation it does. I've gotten my first incubator, upper end brand and was fairly happy with it but guess what, no replacement parts. Next incubator will be a...
Dark Bulb via YouTube
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I purchased a Mini II Advance incubator and am so happy with it after a disappointing experience with another company. The YouTube tutorial was excellent and went into detail and easy to follow. Really...
Melissa
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